A Case Study: Norco Group

In October this year, we had the pleasure of speaking with Len Robertson, Director at Norco Group, to gain insight into the electrical energy storage industry and explore how Spotless Water has enhanced Norco’s services.

Who are Norco Group?

Based across the UK, Norco Group is an independent service provider, supplier, and manufacturer of critical power systems and industrial batteries. Established in 1991 in the battery rental market, Norco Group has since grown into a key player in the electrical energy storage industry.

Why do Norco Group use Spotless Water?

Spotless Water’s ultra-pure water is ideal for topping up wet lead-acid batteries, a necessity for Norco’s operations. As Len explains, “Wet lead-acid batteries need topping up as the water within them is released as gas during usage, so they require regular deionised water top-ups.” Read our lead-acid battery page for more details https://www.spotlesswater.co.uk/benefits/battery-top-up/.

Our 24/7 self-service filling stations offer Norco a quick, convenient, and eco-friendly way to collect pure water for their UK-wide operations.

After 18 months of using Spotless Water, Norco’s team of 15 engineers, each equipped with a Spotless Water key fob linked to the company account, can efficiently access pure water nationwide. This account allows Len to monitor each fill-up, tracking usage by date, time, and location. Engineers can also use the Spotless Water app to find and navigate to the nearest filling station, ensuring they’re never far from their essential water supply.

How much Spotless Water do Norco Group use on average?

Water usage at Norco varies depending on specific conditions, such as workload, battery size, and operating environment. Len notes, “Some batteries need weekly top-ups, others only once a month, so it really depends on individual circumstances.”

At one of our recent Meet and Greet events, a Norco engineer shared that he personally uses “100-200 litres of Spotless Water per week.” Spotless Water’s nationwide network meets these diverse demands, providing a reliable source of pure water essential to their operations.

How has using Spotless Water had a positive impact?

Norco Group is a loyal user of Spotless Water and has found it transformational for their operations. Previously, sourcing water involved extra effort and costs, as engineers had to travel to various specific locations to fill up. Len highlights, “Before, it was an effort and added expense; there was a lot of cost involved in paying for engineers’ travel to fill up.” Now, Spotless Water makes it “convenient and easy, and engineers no longer find themselves running out of water as they did before.”

Spotless Water’s accessibility and extensive network have allowed Norco Group to streamline their processes. With high-quality pure water available at any time, Norco’s engineers can focus on their work without disruption. The 24/7 access provided by our nationwide network lets Len oversee operations confidently, knowing that water supply and cost tracking are simple and manageable.

For more information about Norco Group, call 01224 729221, email sales@norcoenergy.com, or visit their website at norcoenergy.com.

To learn how Spotless Water can support your business’s growth and efficiency, contact us at 0800 35 76 76 or email accounts@spotlesswater.co.uk.